Terbang77 takes seriously our responsibility to protect the personal data of every registered member in Malaysia. This document clearly explains what information we collect, how it is used, who it is shared with, and your rights as the owner of that data.
The core principles that underpin how Terbang77 handles the personal data of all Malaysian members
Terbang77 collects two main categories of information from members – information you provide directly and information collected automatically as you use our platform. We only collect data that is genuinely necessary to deliver a safe, fair, and quality service to you.
Information You Provide Directly:
Automatically Collected Information:
Personal data collected by Terbang77 is used solely for the purposes stated below. We do not use your data for any other purpose without first obtaining your renewed consent.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account Management & Verification | Name, email, phone number, date of birth | Contract |
| Financial Transaction Processing | EWallet / FPX payment information | Contract |
| Identity Verification (KYC) | IC/Passport, supporting documents | Legal Obligations |
| Security & Fraud Prevention | IP address, device, activity patterns | Legitimate Interest |
| Customer Support | All enquiry-related data | Contract |
| Promotional Communications | Email address, phone number | Consent |
| Platform Improvements | Anonymised usage data | Legitimate Interest |
| AML Legal Compliance | Financial transaction records | Legal Obligations |
For promotional communications such as emails about badminton bonuses, slots offers, Thomas Cup promotions, or weekly cashback — you may opt out at any time by clicking the "unsubscribe" link in any email or by contacting our support team. Opting out of promotional communications will not affect any other aspect of your Terbang77 account.
Terbang77 does not sell, rent, or disclose members' personal data to third parties for their own marketing purposes. However, in the course of operating the platform, we need to share certain data with the following parties within strictly limited and controlled parameters.
Terbang77 invests seriously in security infrastructure to ensure that members' personal data is consistently protected against both external and internal threats. The following technical and organisational security measures are in place on an ongoing basis.
While Terbang77 employs the best available security measures, no security system can guarantee 100% protection against all threats. You also play a role in keeping your account secure — use a strong and unique password, enable 2FA, and never share your login credentials with anyone. Contact Terbang77 support immediately if you suspect any suspicious activity on your account.
The Terbang77 platform uses cookies and similar tracking technologies to ensure proper platform functionality, enhance the user experience, and analyse usage patterns on an aggregate basis. The following are the types of cookies we use.
You can manage your optional cookie preferences through your web browser settings. Please note that disabling optional cookies may affect certain convenience features of the platform. Disabling mandatory cookies will prevent you from using the platform in full.
Under Malaysia's Personal Data Protection Act (PDPA), you have specific rights regarding the personal data we hold about you. Terbang77 is committed to respecting and facilitating the exercise of all these rights.
Terbang77 retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, or to meet our legal obligations. Our retention policy is as follows.
Once the retention period ends, data is securely deleted using methods that ensure it cannot be recovered. For physical storage media reaching end of life, secure physical destruction methods are applied prior to disposal.
Terbang77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. We are committed to notifying you of any material changes in a clear and timely manner.
We encourage you to review this page periodically to stay informed about how we handle your personal data. Any queries regarding amendments may be directed to our support team.
If you have any questions, concerns, or complaints about how Terbang77 handles your personal data, we encourage you to contact us directly first before escalating to the relevant authorities.
If you are not satisfied with our response after raising a concern directly with Terbang77, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) or the relevant authority. Terbang77 will always cooperate fully with any official investigation by the competent authorities.
We live in an age where our personal data is scattered across countless platforms — social media, banking apps, e-commerce sites, and more. In this context, it is entirely reasonable to ask any platform you use some honest questions: what do they store about me? Who can see my information? What happens to my data if I close my account? These are not signs of paranoia — they reflect healthy digital awareness, and Terbang77 values every member who takes these matters seriously.
When you register a Terbang77 account and provide your phone number along with your Touch 'n Go or GrabPay eWallet details, that data is stored in a database protected with AES-256 encryption — the same level of security used by financial institutions to safeguard their customers' sensitive information. Your phone number is used for two-factor authentication and account communications, not to be sold to marketing companies or passed to any third party unrelated to our services. This is not merely a promise — it is a legal commitment under Malaysia's PDPA, which Terbang77 is bound by as a registered data controller.
One of the most common concerns raised by new Terbang77 members is the request for identity card information during the KYC (identity verification) process prior to the first withdrawal. This is a standard procedure required under Malaysia's Anti-Money Laundering and Anti-Terrorism Financing Act (AMLA) — not an arbitrary decision by Terbang77. Your IC copy is stored in a separate system from the main database, with strictly limited access restricted to our compliance team only, and will be securely deleted in accordance with our data retention schedule once it is no longer required. Terbang77 never uses your IC image for any purpose other than the required identity verification.
Your game and betting records — whether you placed a wager on a Lee Zii Jia BWF badminton match or played Pragmatic Play slots in the middle of the night — are retained for several legitimate purposes. First, they are necessary for handling any disputes or complaints you may raise regarding game outcomes or winnings calculations. Second, they support our responsible gambling monitoring system in identifying patterns that may indicate a loss of control, allowing us to offer proactive assistance. Third, financial records are a legal obligation under Malaysia's AMLA that cannot be avoided. This data is not used to build a psychographic profile of you, nor is it sold to any external party.
Terbang77 understands that giving users genuine control over their own data is not just a matter of policy wording — it has to mean something in practice. Your rights to access, correct, delete, and port your data are not merely legal terms included to satisfy compliance requirements. They are real rights you can exercise, and the Terbang77 team is trained to handle such requests efficiently and respectfully. If you email support@terbang77.best with a request for a copy of your data, you will receive a response within the stipulated timeframe — no unnecessary questions asked, no deliberate bureaucratic barriers.
On a technical level, Terbang77 uses cookies for several important purposes – maintaining your login session so you do not need to sign in every time, remembering your preferred odds display settings for badminton or football, and enabling our security systems to detect suspicious access attempts. We do not use third-party cookies for targeted advertising or to track your activity outside of the Terbang77 platform. The analytics cookies we use generate anonymised aggregate data – we know how many users visited the badminton betting page on Thomas Cup day, not who those users specifically are.
Trust is Terbang77's most valuable asset – worth more than any short-term business gain that could come from misusing data. Over 500,000 registered members have entrusted us with their personal information since 2019, and we do not take that responsibility lightly. This Privacy Policy is not merely a document written to satisfy legal requirements – it is a reflection of Terbang77's genuine commitment to every member in Malaysia that your privacy is our priority, not an afterthought.
Clear answers to the most frequently asked questions about our privacy and data security practices
All financial transactions on Terbang77 — whether deposits or withdrawals — are protected by multiple layers of security. Your eWallet and online banking payment details are not retained in Terbang77's systems once a transaction has been processed.
Your eWallet account details (the mobile number linked to Touch 'n Go or GrabPay) are used solely to process transactions you initiate. This information is never stored in plain text and is not shared with any marketing providers.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gambling Policy Terbang77 for a full overview of your rights and responsibilities. Any data privacy enquiries can be directed to support@terbang77.best. We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).
Terbang77 protects your privacy with 256-bit SSL, full PDPA compliance, and an absolute commitment to never selling your data. Register with confidence and start enjoying slots, Live Casino, and badminton and football betting today.